{"id":187,"date":"2026-05-17T20:26:04","date_gmt":"2026-05-17T17:26:04","guid":{"rendered":"https:\/\/lalapasakadinemegi.com.tr\/?page_id=187"},"modified":"2026-05-20T18:04:48","modified_gmt":"2026-05-20T15:04:48","slug":"iptal-ve-iade-kosullari","status":"publish","type":"page","link":"https:\/\/lalapasakadinemegi.com.tr\/?page_id=187","title":{"rendered":"\u0130ptal ve \u0130ade Ko\u015fullar\u0131"},"content":{"rendered":"\n<div class=\"return-policy-container\" style=\"max-width: 900px; margin: 0 auto; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif; line-height: 1.7; color: #333; background: #fff; padding: 30px; border-radius: 12px; box-shadow: 0 2px 12px rgba(0,0,0,0.08);\">\n    \n    <!-- \ud83d\uddbc\ufe0f HERO G\u00d6RSEL -->\n    <img decoding=\"async\" src=\"https:\/\/lalapasakadinemegi.com.tr\/wp-content\/uploads\/2026\/05\/Kadin-Emegi-Koop-Lalapasa-Lavanta-Hasadi-Demet-Fotografi.jpg.jpeg\" \n         alt=\"Geleneksel El Sanatlar\u0131m\u0131z - Lalapa\u015fa Kad\u0131n Eme\u011fi\" \n         style=\"width:100%; max-height:350px; object-fit:cover; border-radius:10px; margin-bottom:25px; box-shadow: 0 4px 12px rgba(0,0,0,0.15);\">\n\n    <h1 style=\"text-align: center; color: #1a365d; margin-bottom: 10px; font-size: 26px; text-transform: uppercase; letter-spacing: 1px;\">\u0130PTAL &#038; \u0130ADE KO\u015eULLARI<\/h1>\n    <p style=\"text-align: center; color: #666; margin-bottom: 30px; font-size: 14px;\">www.lalapasakadinemegi.com.tr<\/p>\n\n    <hr style=\"border: 0; border-top: 2px solid #e2e8f0; margin: 25px 0;\">\n\n    <div style=\"background: linear-gradient(135deg, #48bb78 0%, #38a169 100%); color: white; padding: 20px; border-radius: 10px; margin-bottom: 25px;\">\n        <p style=\"margin: 0; font-size: 15px;\">\u2705 <strong>G\u00fcvenle Al\u0131\u015fveri\u015f Yap\u0131n:<\/strong> El eme\u011fi \u00fcr\u00fcnlerimizde memnuniyetiniz \u00f6nceli\u011fimizdir. Yasal haklar\u0131n\u0131z ve iade s\u00fcre\u00e7lerimiz a\u015fa\u011f\u0131da detayland\u0131r\u0131lm\u0131\u015ft\u0131r.<\/p>\n    <\/div>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">1. S\u0130PAR\u0130\u015e \u0130PTAL\u0130<\/h2>\n    \n    <h3 style=\"color: #2d3748; margin-top: 15px; font-size: 17px;\">\ud83d\udd39 Kargo \u00d6ncesi \u0130ptal<\/h3>\n    <p>Sipari\u015finiz hen\u00fcz kargoya verilmediyse, a\u015fa\u011f\u0131daki kanallardan bize ula\u015farak sipari\u015finizi \u00fccretsiz iptal edebilirsiniz:<\/p>\n    <ul style=\"background: #f8fafc; padding: 15px 25px; border-radius: 8px; border-left: 4px solid #48bb78;\">\n        <li>\ud83d\udce7 E-posta: <a href=\"mailto:iletisim@lalapasakadinemegi.com.tr\" style=\"color: #2b6cb0;\">iletisim@lalapasakadinemegi.com.tr<\/a><\/li>\n        <li>\ud83d\udcde Telefon: +90 542 212 23 22<\/li>\n        <li>\ud83d\udcac WhatsApp: +90 532 599 46 15<\/li>\n    <\/ul>\n    <p style=\"margin-top: 10px;\"><strong>\u0130ade S\u00fcresi:<\/strong> \u0130ptal onay\u0131 sonras\u0131 \u00f6deme bedeli, ayn\u0131 \u00f6deme y\u00f6ntemiyle en ge\u00e7 <strong>3-5 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde iade edilir.<\/p>\n\n    <h3 style=\"color: #2d3748; margin-top: 20px; font-size: 17px;\">\ud83d\udd39 Kargo Sonras\u0131 \u0130ptal<\/h3>\n    <p>Kargoya verilmi\u015f sipari\u015fler i\u00e7in <strong>14 g\u00fcnl\u00fck cayma hakk\u0131n\u0131z<\/strong> bulunmaktad\u0131r. Detaylar i\u00e7in &#8220;\u00dcr\u00fcn \u0130adesi&#8221; b\u00f6l\u00fcm\u00fcn\u00fc inceleyiniz.<\/p>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">2. \u00dcR\u00dcN \u0130ADES\u0130<\/h2>\n    \n    <h3 style=\"color: #2d3748; margin-top: 15px; font-size: 17px;\">\u2705 \u0130ade Edilebilecek Durumlar<\/h3>\n    <ul style=\"padding-left: 20px;\">\n        <li>\u00dcr\u00fcn\u00fcn ay\u0131pl\u0131, hasarl\u0131 veya eksik teslim edilmesi,<\/li>\n        <li>Sipari\u015f edilen \u00fcr\u00fcn\u00fcn farkl\u0131 gelmesi,<\/li>\n        <li>14 g\u00fcn i\u00e7inde cayma hakk\u0131 kapsam\u0131nda (a\u015fa\u011f\u0131daki istisnalar hari\u00e7),<\/li>\n        <li>Kargo s\u0131ras\u0131nda \u00fcr\u00fcn\u00fcn zarar g\u00f6rmesi.<\/li>\n    <\/ul>\n\n    <h3 style=\"color: #2d3748; margin-top: 20px; font-size: 17px;\">\u274c \u0130ade Edilemeyecek Durumlar<\/h3>\n    <p>6502 say\u0131l\u0131 Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi uyar\u0131nca a\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n    <div style=\"background: #fff5f5; padding: 15px 25px; border-radius: 8px; border-left: 4px solid #f56565; margin-top: 10px;\">\n        <ul style=\"margin: 0; padding-left: 20px;\">\n            <li><strong>Ki\u015fiselle\u015ftirilmi\u015f \/ \u00d6zel \u00dcretim:<\/strong> Sizin \u00f6l\u00e7\u00fc, renk veya tasar\u0131m tercihlerinize g\u00f6re haz\u0131rlanan el dokumas\u0131 hal\u0131, kilim, \u00f6rg\u00fc \u00fcr\u00fcnler,<\/li>\n            <li><strong>Ambalaj\u0131 A\u00e7\u0131lm\u0131\u015f \u00dcr\u00fcnler:<\/strong> Hijyen gere\u011fi ambalaj\u0131 a\u00e7\u0131ld\u0131ktan sonra iade edilemeyecek \u00fcr\u00fcnler (sabun, krem, g\u0131da vb.),<\/li>\n            <li><strong>\u00c7abuk Bozulabilen \u00dcr\u00fcnler:<\/strong> Do\u011fal g\u0131da \u00fcr\u00fcnleri (bal, polen, re\u00e7el vb.) ambalaj\u0131 a\u00e7\u0131ld\u0131ktan sonra iade edilemez,<\/li>\n            <li><strong>Kullan\u0131lm\u0131\u015f \u00dcr\u00fcnler:<\/strong> Orijinal ambalaj\u0131 bozulmu\u015f, kullan\u0131lm\u0131\u015f, y\u0131kanm\u0131\u015f veya \u00fczerinde de\u011fi\u015fiklik yap\u0131lm\u0131\u015f \u00fcr\u00fcnler.<\/li>\n        <\/ul>\n    <\/div>\n    <p style=\"font-size: 13px; color: #666; margin-top: 10px;\">\ud83d\udca1 <strong>Not:<\/strong> El dokumas\u0131 \u00fcr\u00fcnlerde do\u011fal malzeme kaynakl\u0131 minimal renk\/doku farkl\u0131l\u0131klar\u0131 &#8220;ay\u0131p&#8221; say\u0131lmaz ve iade sebebi olu\u015fturmaz.<\/p>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">3. \u0130ADE S\u00dcREC\u0130 ADIM ADIM<\/h2>\n    \n    <div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 15px; margin-top: 20px;\">\n        <div style=\"background: #f8fafc; padding: 15px; border-radius: 8px; text-align: center; border-top: 3px solid #3182ce;\">\n            <div style=\"font-size: 24px; margin-bottom: 8px;\">1\ufe0f\u20e3<\/div>\n            <strong>Bildirim<\/strong>\n            <p style=\"font-size: 13px; margin: 5px 0 0;\">\u0130ade talebinizi e-posta\/telefon ile iletin<\/p>\n        <\/div>\n        <div style=\"background: #f8fafc; padding: 15px; border-radius: 8px; text-align: center; border-top: 3px solid #3182ce;\">\n            <div style=\"font-size: 24px; margin-bottom: 8px;\">2\ufe0f\u20e3<\/div>\n            <strong>Onay<\/strong>\n            <p style=\"font-size: 13px; margin: 5px 0 0;\">Talebiniz 1-2 i\u015f g\u00fcn\u00fc i\u00e7inde de\u011ferlendirilir<\/p>\n        <\/div>\n        <div style=\"background: #f8fafc; padding: 15px; border-radius: 8px; text-align: center; border-top: 3px solid #3182ce;\">\n            <div style=\"font-size: 24px; margin-bottom: 8px;\">3\ufe0f\u20e3<\/div>\n            <strong>Kargo<\/strong>\n            <p style=\"font-size: 13px; margin: 5px 0 0;\">\u00dcr\u00fcn\u00fc orijinal ambalaj\u0131nda kargoya verin<\/p>\n        <\/div>\n        <div style=\"background: #f8fafc; padding: 15px; border-radius: 8px; text-align: center; border-top: 3px solid #3182ce;\">\n            <div style=\"font-size: 24px; margin-bottom: 8px;\">4\ufe0f\u20e3<\/div>\n            <strong>\u0130ade<\/strong>\n            <p style=\"font-size: 13px; margin: 5px 0 0;\">Kontrol sonras\u0131 bedeliniz 3-5 i\u015f g\u00fcn\u00fcnde iade edilir<\/p>\n        <\/div>\n    <\/div>\n\n    <h3 style=\"color: #2d3748; margin-top: 20px; font-size: 17px;\">\ud83d\udce6 \u0130ade Kargo Bilgileri<\/h3>\n    <ul style=\"padding-left: 20px;\">\n        <li><strong>Cayma hakk\u0131 kapsam\u0131nda:<\/strong> \u0130ade kargo \u00fccreti <strong>ALICI&#8217;ya<\/strong> aittir.<\/li>\n        <li><strong>Ay\u0131pl\u0131 \/ hatal\u0131 \u00fcr\u00fcn:<\/strong> \u0130ade kargo \u00fccreti <strong>SATICI taraf\u0131ndan<\/strong> kar\u015f\u0131lan\u0131r.<\/li>\n        <li><strong>Kargo Firmas\u0131:<\/strong> Anla\u015fmal\u0131 kargo firmam\u0131z: <strong>PTT Kargo<\/strong><\/li>\n        <li><strong>\u0130ade Adresi:<\/strong> Lalapa\u015fa Kad\u0131n Eme\u011fi Kooperatifi, Merkez mh. Cumhuriyet Caddesi 17\/A, 22700 Lalapa\u015fa \/ Edirne<\/li>\n    <\/ul>\n\n    <!-- \u26a0\ufe0f KAPIDA \u00d6DEME \u00d6ZEL MADDES\u0130 -->\n    <div style=\"background: #fff8e6; border: 2px dashed #d69e2e; padding: 15px 25px; border-radius: 8px; margin: 20px 0;\">\n        <p style=\"margin: 0; font-weight: 600; color: #975a16;\">\n            \u26a0\ufe0f <strong>Kap\u0131da \u00d6deme \u00d6zel \u015eart\u0131:<\/strong><br>\n            Kap\u0131da \u00f6deme y\u00f6ntemiyle verilen sipari\u015flerde, kargo teslim an\u0131nda \u00fcr\u00fcn\u00fcn reddedilmesi veya al\u0131nmamas\u0131 durumunda, <strong>kargo g\u00f6nderim ve iade \u00fccretleri m\u00fc\u015fteriye aittir<\/strong> ve bu tutarlar para iadesinden d\u00fc\u015f\u00fcl\u00fcr.\n        <\/p>\n    <\/div>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">4. DE\u011e\u0130\u015e\u0130M \u0130\u015eLEMLER\u0130<\/h2>\n    <p>\u00dcr\u00fcn de\u011fi\u015fimi talepleriniz a\u015fa\u011f\u0131daki durumlarda kabul edilir:<\/p>\n    <ul style=\"padding-left: 20px;\">\n        <li>Yanl\u0131\u015f \u00fcr\u00fcn \/ beden \/ renk g\u00f6nderilmi\u015fse,<\/li>\n        <li>\u00dcr\u00fcn ay\u0131pl\u0131 veya hasarl\u0131 ise,<\/li>\n        <li>Stokta bulunmas\u0131 kayd\u0131yla, ayn\u0131 bedelde farkl\u0131 bir \u00fcr\u00fcnle de\u011fi\u015fim talep edilirse.<\/li>\n    <\/ul>\n    <p style=\"background: #ebf8ff; padding: 12px; border-left: 4px solid #3182ce; border-radius: 0 4px 4px 0; margin-top: 10px;\">\n        \ud83d\udca1 <strong>\u00d6nemli:<\/strong> De\u011fi\u015fim taleplerinizde \u00fcr\u00fcn\u00fcn orijinal ambalaj\u0131 ve faturas\u0131 mutlaka g\u00f6nderilmelidir.\n    <\/p>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">5. PARA \u0130ADES\u0130<\/h2>\n    <p>\u0130ade onay\u0131 sonras\u0131 para iadeleri a\u015fa\u011f\u0131daki \u015fekilde ger\u00e7ekle\u015ftirilir:<\/p>\n    <div style=\"overflow-x: auto;\">\n    <table style=\"width: 100%; border-collapse: collapse; margin-top: 15px; border: 1px solid #e2e8f0; font-size: 14px;\">\n        <thead style=\"background-color: #1a365d; color: #fff;\">\n            <tr>\n                <th style=\"padding: 12px; text-align: left; border: 1px solid #e2e8f0;\">\u00d6deme Y\u00f6ntemi<\/th>\n                <th style=\"padding: 12px; text-align: left; border: 1px solid #e2e8f0;\">\u0130ade Y\u00f6ntemi<\/th>\n                <th style=\"padding: 12px; text-align: left; border: 1px solid #e2e8f0;\">\u0130ade S\u00fcresi<\/th>\n            <\/tr>\n        <\/thead>\n        <tbody>\n            <tr>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">Kredi \/ Banka Kart\u0131<\/td>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">Ayn\u0131 karta iade<\/td>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">3-5 i\u015f g\u00fcn\u00fc<\/td>\n            <\/tr>\n            <tr style=\"background-color: #f8fafc;\">\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">Havale \/ EFT<\/td>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">IBAN&#8217;a para transferi<\/td>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">1-3 i\u015f g\u00fcn\u00fc<\/td>\n            <\/tr>\n            <tr>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">Kap\u0131da \u00d6deme<\/td>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">IBAN&#8217;a para transferi<\/td>\n                <td style=\"padding: 12px; border: 1px solid #e2e8f0;\">1-3 i\u015f g\u00fcn\u00fc<\/td>\n            <\/tr>\n        <\/tbody>\n    <\/table>\n    <\/div>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">6. SIK SORULAN SORULAR<\/h2>\n    \n    <details style=\"margin-bottom: 15px; border: 1px solid #e2e8f0; border-radius: 8px; padding: 12px 15px; background: #f8fafc;\">\n        <summary style=\"font-weight: 600; cursor: pointer; color: #1a365d;\">\u2753 \u0130ade i\u00e7in kargo \u00fccretini kim \u00f6der?<\/summary>\n        <p style=\"margin: 10px 0 0; font-size: 14px;\">Cayma hakk\u0131 kapsam\u0131nda yap\u0131lan iadelerde kargo \u00fccreti al\u0131c\u0131ya, ay\u0131pl\u0131\/hatal\u0131 \u00fcr\u00fcn iadelerinde ise kargo \u00fccreti taraf\u0131m\u0131za aittir.<\/p>\n    <\/details>\n    \n    <details style=\"margin-bottom: 15px; border: 1px solid #e2e8f0; border-radius: 8px; padding: 12px 15px; background: #f8fafc;\">\n        <summary style=\"font-weight: 600; cursor: pointer; color: #1a365d;\">\u2753 El dokumas\u0131 \u00fcr\u00fcnde k\u00fc\u00e7\u00fck renk fark\u0131 iade sebebi midir?<\/summary>\n        <p style=\"margin: 10px 0 0; font-size: 14px;\">Hay\u0131r. El eme\u011fi \u00fcr\u00fcnlerde do\u011fal iplik ve boya kaynakl\u0131 minimal renk\/doku farkl\u0131l\u0131klar\u0131 \u00fcr\u00fcn\u00fcn do\u011fas\u0131 gere\u011fidir ve ay\u0131p kabul edilmez.<\/p>\n    <\/details>\n    \n    <details style=\"margin-bottom: 15px; border: 1px solid #e2e8f0; border-radius: 8px; padding: 12px 15px; background: #f8fafc;\">\n        <summary style=\"font-weight: 600; cursor: pointer; color: #1a365d;\">\u2753 \u0130ade talebim ne zaman sonu\u00e7lan\u0131r?<\/summary>\n        <p style=\"margin: 10px 0 0; font-size: 14px;\">\u0130ade \u00fcr\u00fcn kargomuz taraf\u0131ndan teslim al\u0131nd\u0131ktan sonra en ge\u00e7 3 i\u015f g\u00fcn\u00fc i\u00e7inde kontrol edilir ve onay sonras\u0131 para iadesi s\u00fcreci ba\u015flat\u0131l\u0131r.<\/p>\n    <\/details>\n\n    <h2 style=\"color: #1a365d; margin-top: 30px; font-size: 20px; border-bottom: 2px solid #e2e8f0; padding-bottom: 8px;\">7. \u0130LET\u0130\u015e\u0130M<\/h2>\n    <p>\u0130ptal, iade veya de\u011fi\u015fim talepleriniz i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n    <div style=\"background-color: #ebf4ff; padding: 15px 25px; border-left: 5px solid #3182ce; border-radius: 0 6px 6px 0; margin: 15px 0;\">\n        <p style=\"margin: 5px 0;\">\ud83d\udce7 <strong>E-posta:<\/strong> <a href=\"mailto:iletisim@lalapasakadinemegi.com.tr\" style=\"color: #2b6cb0; text-decoration: none;\">iletisim@lalapasakadinemegi.com.tr<\/a><\/p>\n        <p style=\"margin: 5px 0;\">\ud83d\udcde <strong>Telefon:<\/strong> +90 542 212 23 22 <\/p>\n        <p style=\"margin: 5px 0;\">\ud83d\udcee <strong>Adres:<\/strong> Merkez mh. Cumhuriyet Caddesi 17\/A, 22700 Lalapa\u015fa \/ Edirne<\/p>\n        <p style=\"margin: 5px 0;\">\ud83d\udd52 <strong>\u00c7al\u0131\u015fma Saatleri:<\/strong> Pazartesi &#8211; Cuma, 09:00 &#8211; 18:00<\/p> \n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0130PTAL &#038; \u0130ADE KO\u015eULLARI www.lalapasakadinemegi.com.tr \u2705 G\u00fcvenle Al\u0131\u015fveri\u015f Yap\u0131n: El eme\u011fi \u00fcr\u00fcnlerimizde memnuniyetiniz \u00f6nceli\u011fimizdir. Yasal haklar\u0131n\u0131z ve iade s\u00fcre\u00e7lerimiz a\u015fa\u011f\u0131da detayland\u0131r\u0131lm\u0131\u015ft\u0131r. 1. S\u0130PAR\u0130\u015e \u0130PTAL\u0130 \ud83d\udd39 Kargo \u00d6ncesi \u0130ptal Sipari\u015finiz hen\u00fcz kargoya verilmediyse, a\u015fa\u011f\u0131daki kanallardan bize ula\u015farak sipari\u015finizi \u00fccretsiz iptal edebilirsiniz: \ud83d\udce7 E-posta: iletisim@lalapasakadinemegi.com.tr \ud83d\udcde Telefon: +90 542 212 23 22 \ud83d\udcac WhatsApp: +90 532 599 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=187"}],"version-history":[{"count":7,"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":302,"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/187\/revisions\/302"}],"wp:attachment":[{"href":"https:\/\/lalapasakadinemegi.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}